Technical Support
Professional technical support team providing comprehensive services
Downloads
Concealed AMR 600kg Product Manual
PDF•5.2 MB•Chinese/English
Concealed AMR 1T Product Manual
PDF•5.8 MB•Chinese/English
AMR Control System Technical Documentation
PDF•12.5 MB•Chinese/English
Quick Install Guide
PDF•3.2 MB•Chinese/English
Maintenance Manual
PDF•4.1 MB•Chinese/English
Safety Operating Procedures
PDF•2.8 MB•Chinese/English
Frequently Asked Questions (FAQ)
What is the battery life of an AMR?
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Our embedded AMR features a high-performance lithium battery, delivering over 12 hours of continuous operation under standard conditions. With fast charging support, it reaches full charge in just 2-2.5 hours.
What are the payload capacity specifications for AMRs?
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We currently offer two flagship models: 600kg and 1000kg (1TB). Custom configurations are available to meet your specific needs.
Which navigation methods does AMR support?
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Supports multiple navigation methods including SLAM laser, magnetic tape, and QR code. SLAM navigation achieves ±5mm accuracy without requiring tracks or magnetic strips, offering maximum flexibility.
After-Sales Service Policy
1
Full unit warranty period
The complete unit comes with 1 years of free warranty service. During the warranty period, non-human-caused damage will be repaired or replaced free of charge.
24
Technical Support Response
7×24 hours of technical support hotline, with local teams handling on-site troubleshooting and technicians providing remote guidance.
10
Spare Parts Supply Assurance
We guarantee spare parts availability for 10 years after product discontinuation to ensure long-term equipment reliability.